All orders placed after 28 October 2024 can be returned until 15 January 2025 🎁
To be able to buy your gifts in good time, and with peace of mind, all orders placed on or after 28 October 2024 will have an extended return, and can be exchanged until 15 January 2025.
If you, or the recipient, wishes to exchange an item for another size, another item or a different color, please return your item to us, to get your money back and then make a new purchase at www.en.munthe.com.
We do unfortunately not offer exchanges, but we do of course refund the money to the credit card used for the order, immediately, so you can place a new order with the correct style. We always make sure to refund as fast as possible, also when it comes to gifts!
It is always a good idea to order your presents well in advance in December. Extra pressure on shipping companies and parcel shops in December, can unfortunately mean delays. We encourage you to follow the recommended deadlines for ordering and delivery before the 24th of December.
Denmark:
Order no later than December 20th before 11.00 for delivery before the 24th of December.
EU:
Order no later than December 15th before 11.00 for delivery before the 24th of December.
Rest of the world:
Order no later than December 2nd before 11.00 for delivery before the 24th of December.
For orders placed close to the deadline, it is extra important that someone is present at the delivery address at the time of delivery, or you can choose to have your order delivered to a pick-up place, in a parcel shop (which we therefore recommend).
Please note that the above dates are indicative and are the recommended last days of dispatch from GLS. Factors beyond our control such as strikes, winter weather conditions, pandemics etc. can delay your order.
If you are running late with your holiday shopping, or in doubt about what to buy, then a gift card to the webshop is a perfect idea for a gift.
Our gift cards can be sent directly to the recipient's inbox at a time that you decide. Of course, you can also choose to receive it yourself, perhaps to print the nice card and put it under the tree. There is thus no delivery time for gift cards. Perfect last minute gift!
To purchase multiple gift cards, simply add them individually to your cart. For each gift card you purchase, you will receive a unique email. Gift certificates to munthe.com are valid for three years.
Returns should be sent to the webshop using our digtal returns portal. See the information on our Returns page. Remember that we always refund the money to the means of payment used for the purchase. It is also possible to return items purchased on the webshop in our physical store in Copenhagen.
Read our general Return Policy.
Read more about Shipping.
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